Celebrate Our Brentwood Showroom Transformation
Posted on 20th September 2019
On Thursday 10th October 6pm-8pm we will be celebrating the stunning transformation of our Brentwood showroom. Enjoy an evening...
Covid-19: An update for our clients - Read more
Covid-19: An update for our clients - Read more
Covid-19: An update for our clients
BHID GROUP LTD
(BHID GROUP LTD HAS THREE MAIN SUBSIDIARIES TOM HOWLEY LTD, NEVILLE JOHNSON LTD, LONDON DOOR COMPANY LTD)
TOM HOWLEY LIMITED (“WE”) ARE COMMITTED TO PROTECTING AND RESPECTING YOUR PRIVACY.
For the purpose of the General Data Protection Regulations 2018 (“GDPR”), the Data Controller is Tom Howley Limited, registered in England with company number 7482731 at address Broadoak Business Park, Ashburton Road West, Trafford Park, Manchester, M17 1RW. We are registered with the Information Commissioner’s Office as a data controller under number Z5366814. Our Data Protection Officer is Erin Richards who can be contacted by email at email@example.com.
We may collect and process the following data about you:
An example of this is other members of the BHID Group (Tom Howley, Neville Johnson and London Door Company).
In common with many other website operators, we use standard technology called ‘cookies’ on our website. Cookies are small pieces of information that are stored by the browser on your computer’s hard drive and they are used to record how you navigate websites on each visit. They help distinguish you from other users of our website. This helps us to provide you with a good experience when you browse our website and also allows us to improve our site.
Our website and services are not aimed at children because in relation to our products and services children would need to be represented by their parent or guardians. If you are a child and need further advice or explanation about how we would use your data, please email firstname.lastname@example.org.
How we use this data.
We use information held about you in the following ways:
Information you give to us.
We will use this information:
Information we collect about you.
We will use this information:
Information we receive from other sources.
We may combine this information with information you give to us and information we collect about you. We may use this information and the combined information for the purposes set out above (depending on the types of information we receive).
We may share your personal information with any member of the BHID group, which means our subsidiaries, our ultimate holding company and its subsidiaries, as defined in section 1159 of the UK Companies Act 2006.
We may share your information with selected third parties including:
We may disclose your personal information to third parties:
The data that we collect from you may be transferred to, and stored at, a destination outside the European Economic Area (“EEA”). It may also be processed by staff operating outside the EEA who work for us or for one of our suppliers. Such staff may be engaged in, among other things, the fulfilment of your order, the processing of your payment details and the provision of support services. In the event that we do transfer your personal data outside of the EEA, we will ensure there is an adequate level of protection for your rights and freedoms in relation to that data.
All information you provide to us is stored on our secure servers. Any payment transactions will be encrypted using SSL technology.
Unfortunately, the transmission of information via the internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorised access.
How long will we keep it for
Your personal data will be retained electronically only for as long as necessary to fulfil the purposes for which the information was collected or as required by law.
Under GDPR, you are entitled to access your Personal Data (this is known as a “right to access”). If you wish to make a request, please do so in writing addressed to our Data Protection Officer.
A right to access your Personal Data means that you are entitled to a copy of the data we hold on you – such as your name, address, contact details, date of birth, etc.- but it does not mean you are entitled to the documents that contain this data.
Under certain circumstances, in addition to your right to access, you have these rights:
We must stop processing your Personal Data unless:
When contacting us please ensure that you provide relevant information to allow us to identify you and state the right or rights that you wish to exercise. We may need to contact you to request further information to verify your identity.
We will respond to you within one month of receipt of a valid request.
Complaints about the use of Personal Data
If you wish to make a complaint about our handling of your Personal Data, you can contact our Data Protection Officer who will investigate further. Our Data Protection Officer is Erin Richards and you can contact her at email@example.com.
If you are not satisfied with our response or believe we are not processing your Personal Data in accordance with the law, you can complain to the Information Commissioner’s Office (ICO):
Wycliffe House, Water Lane, Wilmslow, Cheshire, SK9 5AF.
You can also contact the Information Commissioner’s Office by visiting their website https://www.ico.org.uk
Any questions regarding the Policy and our privacy practices should be sent by email to firstname.lastname@example.org.
Our site may, from time to time, contain links to and from the websites of our partner networks, advertisers and affiliates. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
The journey to your own luxury bespoke kitchen begins with a visit to a Tom Howley showroom. See for yourself the exquisite quality of our kitchens, discover our range of finishing touches and discuss your ideas with one of our experienced designers.
“It quickly became apparent that nobody could match or even come close to what Tom Howley was offering. There is a real solid feel to the way the doors and drawers open and close, the interior finish of the units cannot be matched by anyone the craftsmanship and finish of the kitchen looks and feels luxurious.”
“The whole experience was a pleasure from start to finish, everybody who sees the kitchen admires it. The workmen were the best we’ve ever had in the house, they worked quietly and considerately. Mike created a lovely design, he made the process painless, very willing but no hard pressure sales.”
“I have an unusual space and style of room with a pitched roof and I was extremely impressed with the Tom Howley design service. My new kitchen fits the style and space perfectly. The skills of the designer, the bespoke nature of the product and the high quality materials were the key to the final result.”
“We are just writing to thank you for transforming our kitchen into a classic and functional dream kitchen. Everyone played their part in delivering excellent customer service what a refreshing change. Well done!”
“It’s just so rare these days to find such friendly professional, reliable and skilled craftsmen. The work done was nothing short of outstanding, please convey our appreciation to all involved.”
“Just to say a huge thank you for the fabulous kitchen you designed and brought to life for us. A cliché, but our new room has completely transformed the way we live as a family.”
“Tom Howley stood out as the best all round end to end service and the only company that we didn’t have any issues with. The quality of the design, the installation and the service was excellent. The Installation went without any trouble at all and the team we dealt with were more than helpful.”
“Tom Howley’s design stood out because it simply looked the best. The island provides large amounts of storage space and the light oak doors are the perfect match to the floor in the adjacent dining area. The overall feeling is one of symmetry and attention to detail.”